Policies
PAYMENT
Payment for your service is expected at time of treatment. All cards and cash are accepted, please no checks.
RIGHT TO REFUSE SERVICE
We value maintaining a professional and respectful environment for both clients and professionals. We reserve the right to refuse service to anyone at our discretion if we feel uncomfortable or if client/professional boundaries are violated in any way. Our goal is to ensure that all interactions remain respectful, safe and mutually beneficial.
CHILDREN/GUESTS
Due to the delicate nature of the treatment and the size of the procedure room, young children are not allowed in treatment area. Please contact us if you have concerns regarding this policy.
CANCELLATIONS
Appointments must be canceled or rescheduled with a minimum 24 hour notice prior to your scheduled appointment time. Less than 24 hour notice will result in a cancellation service charge added to your account up to 100% of the service charge.
Clients who don’t attend their consultation while failing to cancel or reschedule their appointment with at least a 24 hour notice prior to their scheduled appointment time are subject to a $50 no-show fee.
NO SHOW
If you don’t show up for your appointment you will be charged 100% of the appointment.
EMERGENCY SITUATIONS
In the case of an emergency, we understand than plans can change unexpectedly. At our descretion, we may waive the cancellation fee.
LATE
You are charged for the treatment time scheduled. Late arrivals are charged for the time originally scheduled and may not be extended, due to other scheduled clients.
We appreciate your understanding and cooperation in helping us provide the best service possible to all of our clients.